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The E-Com Intelligence Layer

Seamlessly integrate intelligent automation without disrupting existing workflows

AI intelligence that makes data-driven decisions in real-time

Dashboard
LIVE
Real-time Data
Agent Success
+5.8%
93.2%
Action: Audit Performance Logs
Target: 96.6% next week
Speed Performance
-0.3s
1.4s
Agent
vs
2.3s
Industry
63% faster
Financial Analysis
+12%
$18,340Last 7 Days
Cost Savings
$2,840 saved
Customer Satisfaction
+0.2
4.9/5
Agent Executions
Last 7 days
1,845 orders1.2k2,847
MonTueWedThuFriSatSun
Customer Complaints
Last 7 days
137 tickets24512
MonTueWedThuFriSatSun
Live Activity
Live
Customer inquiry auto-resolved
Order #1247 processed automatically
Inventory alert triggered workflow
Email campaign sent to 1,240 customers
Automation Execution Log
Live
Agent processed refund - Order #SF-8829
Inventory sync triggered for 45 products
Email campaign deployed to 1,247 customers
Chat escalation routed to Agent Johnson
Revenue Impact
Live
$2,840 in orders processed today
$184 from 3 cart abandonments recovered
$435 refund prevented
$1,280 from 12 upsells generated
$8,240 total revenue protected
COMMUNICATION ARCHITECTURE

One inbox for all customer messages

Connect all your customer channels with faster responses and 24/7 coverage

OperatorOS Support Hub
All systems active
Active Channels
#general
24 active
#customer-complaints
7 escalated
#daily-results
3 new reports
#agent-assignments
12 agents online
#support-team
5 active cases
#system-alerts
2 notifications
#human-handoff
3 pending
RAG Powered Live Chat

How many tickets today?

137 tickets, 94.2% automated. 9 needed human handoff.

Customer complaint status?

Order #4821 resolved. Refund and replacement sent. Logged for inventory team.

Beyond Simple FAQs

For complicated customer issues that usually take forever

Your AI agents don't just answer simple questions. They handle the messy stuff - angry customers with missing orders, complex refund requests, and weird edge cases that normally require your best people. Instead of escalating everything to you, the system figures it out automatically.

What this means:

Those 3 AM customer emergencies stop waking you up. Your agents solve problems your human team would spend hours researching.

One-Click Setup

No complicated setup or technical headaches

Connect your store in 60 seconds with one click. The system immediately knows your products, orders, customers, and inventory. No CSV uploads, no manual data entry, no developer needed. It just plugs into Shopify and starts working with everything you already have.

What this means:

Start automating support today, not next month. Your existing Shopify data becomes instantly useful for customer service.

Built to Scale

From 1000 orders to 100,000+ orders per month

Built for Shopify stores planning to scale big. Whether you're doing $500K or $5M in revenue, the system handles increased support volume without you hiring more staff. The same setup that works today still works when you're 10x bigger.

What this means:

Your support costs stay flat while revenue grows. No panic hiring during busy seasons or product launches.

Vector-powered knowledge processing

RAG architecture with contextual understanding

INTELLIGENCE ENGINE
Customer Database
LIVE
5,247 customers
Customer
Orders
Total
Status
Actions
Sarah Johnson
sarah@gmail.com
8
$2,840
Engaged
Mike Chen
mike@gmail.com
4
$1,650
Acquiring
Emma Davis
emma@gmail.com
12
$3,920
Retained
Alex Rodriguez
alex@gmail.com
2
$890
Acquiring
Lisa Thompson
lisa@gmail.com
18
$5,480
Retained
...
Data Collection

Gathers all your customer service conversations, order histories, product information, and Shopify store data into a secure database for instant access

Contextual Understanding

Analyzes patterns in your customer questions and store operations to understand what customers really mean, even when they ask unclear questions

Real-Time Responses

Generates accurate answers in under a second by instantly finding relevant information from your store's knowledge base

Self-Learning System

Gets smarter over time by learning from every customer interaction and feedback from you and your team

SHOPIFY INTEGRATION

Native Shopify Data Sync

Real-Time Order Sync, inventory access, customer history

Order Management

Syncs order details, fulfillment status, tracking numbers, and payment information in real-time from Shopify Admin API

Customer Data

Accesses customer profiles, purchase history, contact information, and order preferences directly from Shopify database

Inventory Sync

Monitors stock levels, product variants, pricing changes, and availability across all Shopify store locations

Webhook Events

Receives instant notifications for new orders, payment confirmations, refunds, and inventory updates via Shopify webhooks

Synchronized Business Operations

Real-Time Data synchronization enables instant access to customer history, order status, and inventory levels across all business systems and touchpoints.

Support Ticket Processing

Message Received
“Hey, where's my order? It's been forever and I need it for this weekend”
Request Analysis
Type: Order inquiry
Tone: Impatient
Account: Verified customer
Order Lookup
Checking order #SF-4721...
Status: In transit, delayed due to weather
Response Generated
“Found your order - it's running 2 days behind due to storms. I can expedite shipping at no charge.”
Customer Contacted
Response sent via email
Resolution Logged
Outcome: Expedited shipping arranged
Follow-up: Tracking link provided
Team Update
Slack: “Weather delay resolved for customer #4721 - expedited shipping”

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